TERMS & CONDITIONS
You can sign up to different types of Memberships:
(i) an Adult Membership;
(ii) a Teen Membership (see Schedule 1 for additional terms that apply to a Teen Membership);
(iii) a Student Membership;
(iv) on a single session use basis; or
(v) by buying session packages, which you can use for 3 months following purchase.
These General Terms and Conditions along with your Membership Agreement create the Contract between you and Leisure United.
Your attention is particularly drawn to the cancellation terms set out at Clauses 6 and 7.
If you need to contact us in relation to your Contract, please use the contact page: https://leisureunited.com.
GENERAL TERMS AND CONDITIONS
- DEFINITIONS
Adult Membership: for Members aged 18 and over.
Classes: health/fitness classes as per the timetable, which may be subject to change from time to time.
Hub: the Leisure United Gym where Membership is held.
Contract: your Membership Agreement, the General Terms and Conditions, including the
Appendices and the applicable Schedule(s), copies of which are available on our website:
Corporate Member: means an individual who is an employee of a third party organisation receiving a corporate discount from us and holds valid employee ID for the duration of their contract.
Direct Debit: monthly payment to Leisure United for Membership.
Fixed Term Contract: means a minimum fixed term commitment of six calendar months. For a Membership paid on a Monthly Fee, any pro-rated period in the month prior to your first Direct Debit payment will be added to the six month period from the date of your first Direct Debit payment. The Fixed Term may be extended in accordance with these Membership Terms and Conditions.
Gym Etiquette and Code of Conduct: the standards of behaviour required for safe and acceptable use of our gyms, as displayed in our hubs, a copy of which is also available on our website, www.leisureunited.com.
Gym Facilities: means the main gym area of the Hub or the provision of Classes.
Health Statement: the statement to be provided by each Member to confirm they are fit and well before using the Services.
Member: a member of any Leisure United Gym named as the member in the Contract.
Membership: all types of membership, including Adult Membership, Teen Membership and Student Membership.
Membership Agreement: your membership agreement, which sets out, amongst other things, your Monthly Fee or your Upfront Fee.
Membership Fee: the charges payable for your category of membership as set out in your Membership Agreement.
Monthly Fee: if paying monthly by Direct Debit, the monthly payment of your Membership Fee as set out in your Membership Agreement.
Rolling Term Contract: if you pay a Monthly Fee for a Fixed Term Contract, any period for which your Contract extends under Clause 6.2.2.
Services: the usage of our Gym Facilities or the provision of Classes.
Student Membership: for Members aged 16 and above with a valid student ID.
Teen Membership: for Members aged 14 to 17 inclusive (see Schedule 1 for additional terms that apply to a Teen Membership).
Upfront Fee: if you choose to pay in advance for a Fixed Term Contract, the amount payable upfront as your entire Membership Fee as set out in your Membership Agreement.
We/us/our: Leisure United.
You/your: the named user entering into the Contract.
- COMMENCEMENT
2.1 Your Contract and your membership will commence as set out below:
2.1.1 For Fixed Term Contracts paid by an Upfront Fee: your Contract will commence on the date you pay your Upfront Fee and shall continue for the Fixed Term Contract or as otherwise set out in your Membership Agreement, unless extended or cancelled in accordance with these Membership Terms and Conditions.
2.1.2 For Fixed Term Contracts paid by a Monthly Fee: your Contract will commence on the date you sign up for Membership with the Hub and shall continue automatically on a Rolling Term Contract at the applicable Membership Fees at the time the Fixed Term Contract expires, unless cancelled in accordance with these Membership Terms and Conditions.
- MEMBERSHIP
3.1 An application for Adult Membership may be made online.
3.2 An application for Teen Membership for those aged younger than 16 years of age, may only be made online through a Parent/Guardian authorised link. The Parent/Guardian will also be required to accept a waiver in respect of the Teen Membership. For those aged 16 or 17 years of age, Teen Memberships are available to purchase online. Proof of age may be required. Acceptable forms of proof of ID are, for example, a valid passport or a birth certificate.
3.3 An application for Student Membership requires valid student ID to be presented on the first visit to the Hub.
3.4 At any time during the term of the Membership, the Hub may request evidence of a Corporate Member’s employment status and the Corporate Member must present their employee ID (acceptable forms of which are as determined between us and the Corporate Member’s employer) to the Hub within 14 days of the request. Where the Corporate Member fails to present valid employee ID to the Hub, the Corporate Member’s membership may be terminated at the end of the calendar month in which they have failed to present their employee ID.
3.5 We may offer special concessionary rates from time to time for which we reserve the right to require an applicant for the concessionary rate to provide us with evidence, to our satisfaction, of their eligibility for the concessionary rate.
3.6 Acceptance of an application for Membership is solely at the discretion of the Hub management and reasons need not be given for refusal.
3.7 You agree to comply and be bound by these Terms and Conditions and our Gym Etiquette and Code of Conduct.
3.8 Your Membership is personal to you. You must not share, sell, lend, or otherwise allow another person to use your Membership. Any Member found to be doing so shall have their Membership revoked.
3.9 You must vacate the Hub in line with operating hours as stated on the website.
3.10 You must complete a Health Statement before commencing use of the Services.
3.11 Non-members can also purchase single sessions or session packages at the gyms. This will allow single entry into the gyms for the number of sessions purchased subject to compliance with these Terms and Conditions After all sessions have been used, non-members will have to purchase further sessions in order to use the gyms. Sessions are only available for purchase in pre-set bundles as set out on our website. Non-members may not introduce guests.
3.12 Guests must be: (i) introduced by a Member or present a valid guest pass which has been issued by one of our authorised distributors; (ii) pay the guest fee; and (iii) complete a Health Statement before using the Hub. As a Member, you will be fully liable and responsible for the actions and behaviour of your guests and shall ensure that they comply with these General Terms and Conditions, and any further regulations and policies applicable to the Hub.
3.13 If a Member suffers from a disability and requires assistance from a carer to use the Gym Facilities, the carer may have free access to the Hub to assist that Member in using the facilities available under their Membership. In order to assist the Member, the carer must complete a Health Statement. For the avoidance of doubt, the carer may not use the facilities available under a Member’s Membership for their own personal training or fitness. Members suffering from a disability are encouraged to discuss any other requirements they may have with the Hub manager.
3.14 Access to our Hub is via a secured entry system and all Members must verify their identity before entering. Failure to do so may result in the Member being denied access to the Hub. Members expressly consent that we may take and store a photograph of them for the purposes of completing security checks.
3.15 Members acknowledge that we may make reasonable changes to codes, regulations and policies in place at the Hub at any time and at our discretion. We will endeavour to give advance notice of the changes where it is reasonably practicable to do so.
3.16 Members and guests must be aged 16 years or over (unless they hold a Teen Membership).
3.17 You agree to advise us promptly of any change to your personal details provided in the Membership Agreement.
- APPLICATION OF CONDITIONS AND OUR OBLIGATIONS
4.1 In the event of any inconsistency between the Membership Agreement and these General Terms and Conditions these General Terms and Conditions shall apply.
4.2 We may, from time to time and without notice, change the Services in order to comply with any applicable safety or statutory requirements, provided that such changes do not materially affect the nature or scope of the Services.
4.3 We shall notify you of any changes in the manner we deem most appropriate, which may include emails, updates to our website or signs within the Hub.
4.4 We shall use reasonable endeavours to provide the Services, but Members acknowledge that our ability to provide the Services may be affected by circumstances beyond our control.
4.5 Time shall not be of the essence for our performance of the Services under the Contract.
4.6 Any complaints should be brought to the attention of a member of staff. Any complaints unresolved at the time of the incident shall be referred to and dealt with by the Hub manager.
- MEMBERSHIP FEES AND CHARGES
5.1 You agree to pay the Membership Fees in accordance with the Membership Agreement. You may pay either an Upfront Fee or a Monthly Fee for your Fixed Term Contract. Unless we agree
otherwise, you shall pay the joining fee as set out in your Membership Agreement.
5.2 Sessions purchased by non-members must be used within 3 months of purchase. If the sessions are not used within this timeframe they will expire and cannot be used.
5.3 The joining fee and Upfront Fee/Monthly Fee are each payable immediately and are not refundable other than due to cancellation under Clause 11.1 (Right to Cancel) of these Terms.
5.4 A proportion of the Upfront Fee may be refundable in certain circumstances – see Clause 12.
5.5 A Member’s Contract cannot be transferred to another person.
5.6 We administer Direct Debit payments. The name First Sport International will therefore appear on the payer’s bank/building society statement.
5.7 Members must make any applicable Direct Debit payments regardless of the Member’s Non-attendance, except where the Contract is cancelled in accordance with these Terms.
5.8 If a Member fails to pay any monies due under the Contract or if any Direct Debit is returned unpaid (or any cheque is returned unpaid or if any other form of payment is not honoured) for whatever reason, we will charge you an administration fee of £5 on each occasion and we may, at our discretion, refuse the Member entry to our Hub. Any failure to pay a debt due to us may result in you being refused Membership in the future.
5.9 If we charge a higher rate for your Membership Fee in error, we will reimburse the difference between the incorrect higher rate charged and the correct rate of Membership Fee.
5.10 Personal trainers may be present at the Hub and can offer you their services subject to their own terms and conditions, which are separate from the Services provided to you under these General Terms and Conditions. All personal trainers are required to strictly adhere to a Code of Conduct, which you can find in your Hub or on our website: www.leisureunited.com
- FOR MEMBERS ON A FIXED TERM CONTRACT
6.1 Where you enter into a Fixed Term Contract, you acknowledge that you are entering into a long-term commitment with us. Fixed Term Contracts can be paid wholly by an Upfront Fee or paid by Direct Debit on a monthly basis for a minimum fixed term. You confirm that you have entered into this commitment in full consideration of any likely changes in your own personal circumstances over this period and acknowledge that the Contract can only be cancelled in very limited circumstances (see Clauses 11.1 and 12).
6.2 On expiry of the Fixed Term Contract (or, where you have chosen to freeze your Contract, the Extended Term, as defined in Clause 11.10 below), the following shall apply:
6.2.1 For Fixed Term Contracts paid by an Upfront Fee: your Contract will end on the last day of the Fixed Term Contract. Please contact us to discuss renewal of your Membership, alternatively, we may contact you; and
6.2.2 For Fixed Term Contracts paid by a Monthly Fee: your Contract will automatically continue on the terms and conditions of a Rolling Term Contract at the applicable Membership Fees at
the time the Fixed Term Contract expires. If you do not wish your Contract to extend in this way after expiry of the Fixed Term, you must give us notice that you do not wish for your Contract to
extend no less than one calendar month before the end of the Fixed Term Contract (or, where you have chosen to freeze your Contract, the Extended Term). You may give us notice in person at the Hub or by email / phone which can be located at https://www.leisureunited.com
- FOR MEMBERS ON A ROLLING TERM CONTRACT FOLLOWING EXPIRY OF FIXED TERM CONTRACT PAID BY A MONTHLY FEE)
7.1 The Direct Debit payment amount is due from you to us. You must make Direct Debit payments for the duration of your Membership.
7.2 Direct Debits are collected on or after the 1st day of every month and every month thereafter. If your Rolling Term Contract starts on a date other than the 1st day of the month, then, you will be required to make a pro-rata initial payment for the first part month. This sum must be paid by cash or card payment on the day your Membership starts. Your first Direct Debit payment shall be collected on the 1st day of the next month.
7.3 Where you are on a Rolling Term Contract, your membership shall automatically continue in accordance with Clauses 7.4 and 7.5 below.
7.4 We will automatically continue collecting the Direct Debit payment amount every month until your Rolling Term Contract is terminated in accordance with Clause 7.5 or otherwise in accordance with your Membership. Please note that we do not provide reminders regarding your Direct Debit payments. If your Membership includes the benefit of a free period, then we will stop making collections during that free period and recommence making collections on the renewal date. We will give you at least 1 calendar month written notice to the email address you supplied on joining of any increase to the Direct Debit and, following such increase, we will continue to collect Direct Debit payments for the increased amount every month until your Membership is terminated in accordance with Clause 7.5 or otherwise in accordance with your Membership.
7.5 You may cancel your Rolling Term Contract at any time. You may give us notice in person at the Hub or by email / phone which can be located at https://www.leisureunited.com. If cancelled on or before the 21st day of the month, your Rolling Term Contract will terminate at the end of the same calendar month. If cancelled after the 21st day of the month, your Direct Debit for the next month will be taken and your Rolling Term Contract will terminate at the end of the following calendar month.
- REFURBISHMENT AND REPAIR
8.1 Members acknowledge that it may be necessary for us to close all or parts of our Hub from time to time to carry out refurbishments or repairs and that this may disrupt our provision of the Services.
Subject to Clause 8.2, Members agree that any such disruption shall not constitute a material breach of the Contract. We will always take care to minimise any inconvenience caused.
8.2 If a Member’s Hub is closed for an extended period, we will use our best efforts to provide suitable alternative facilities for the duration of the closure. Where we are unable to do so, we may, at our discretion, refund a proportion of the Membership Fees already paid that relate to the period of closure and/or add any closure period onto the end of your Rolling Term Contract or Fixed Term Contract (or, where you have chosen to freeze your Contract, the Extended Term), as appropriate.
- LIMITATION OF LIABILITY
Your attention is particularly drawn to this section.
9.1 Nothing in the Contract shall limit or exclude our liability:
9.1.1 for death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors;
9.1.2 for fraud or fraudulent misrepresentation;
9.1.3 to pay reasonable compensation should a member suffer loss or damage caused by our negligence; or
9.1.4 for any liability that cannot be limited or excluded by law.
9.2 Subject to Clause 9.1 above, this Clause 9 sets out our entire financial liability (including any liability for the acts or omissions of employees, agents, consultants, and subcontractors) to you in respect of:
9.2.1 any breach of the Contract;
9.2.2 any use made of the Services; and
9.2.3 any representation, statement, tortious act or omission arising under or in connection with
the Contract.
9.3 We shall not be liable for any services offered by any third parties including personal trainers.
9.4 Subject to the other provisions of this Clause 9, we shall not be liable for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it ought to be contemplated by you and us at the time we entered into the Contract.
9.5 Subject to Clauses 9.1 to 9.4 inclusive, our total liability in connection with the performance, or contemplated performance, of the Contract, shall be limited to:
9.5.1 in respect of a Rolling Term Contract, one times your current monthly Membership Fee;
9.5.2 in respect of a Fixed Term Contract paid by an Upfront Fee, the value of the Upfront Fee; or
9.5.3 in respect of a Fixed Term Contract paid by a Monthly Fee, six times your current monthly Membership Fee.
9.6 Members must either secure their personal belongings on their person or, where available, secure them in a locker provided by us. Subject to Clause 9.1 above, on every occasion the Hub is used, we, our employees, agents and subcontractors will not be liable for any loss, damage or theft of any property brought onto any of our premises either secured or not secured in a locker.
9.7 The above limitations do not affect a member’s statutory rights.
- CANCELLATION BY US
10.1 Without prejudice to any other rights or remedies which each party may have, we may cancel the Contract immediately on giving notice to you if you are in breach of these Terms and Conditions.
10.2 In accordance with Clause 10.1 above, we may cancel the Contract immediately should a member harass, threaten or abuse our staff or other members of our Hub, maliciously damage our property, or commit any illegal act whilst on our facilities. No refund of payments already made shall be available.
- CANCELLATION / FREEZING BY YOU
11.1 Cooling-off period: Members who have applied for Membership on-line, have 14 full days from the day after signup to cancel the Contract for any reason. To exercise this right, you must inform us of this in writing to the Hub manager. If the Hub’s services have been used by the Member before the refund request is submitted, then you will receive a pro-rata refund equal to the amount paid, minus the number of days used.
11.2 Non-renewal of Rolling Term Contract: Memberships with a Rolling Term Contract may be cancelled in accordance with Clause 7.5.
11.3 Expiration of a Fixed Term Contract: Memberships with a Fixed Term Contract will expire or extend in accordance with Clause 6.2.
11.4 You may also cancel your Contract on giving us one calendar month’s written notice in the event of certain circumstances that are beyond your reasonable control, as follows:
11.4.1 Relocation: in the event that your permanent address or your principal place of employment is changed and both your new permanent address and your new principal place of
employment are located more than 10 miles away from one of our hubs, upon appropriate
evidence being provided and received by us (for example a copy of a utility bill or bank
statement showing your new address and a letter from your employer confirming your new
principal place of employment).
11.4.2 Long term (over three months) illness or injury: in the event of an illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits you from exercising for a period of three consecutive months or
longer, upon appropriate evidence of such illness, injury or medical condition being provided.
11.4.3 Redundancy: where you have been made redundant from your employer or otherwise lose your job, upon appropriate evidence of redundancy or proof of entitlement to jobseeker’s allowance being provided.
11.4.4 At our discretion: if none of the above circumstances in Clauses 11.4.1 to 11.4.3 apply and you are affected by other unforeseen extenuating circumstances we may (at our discretion and on an individual basis) consider a request by you to cancel your Contract. Any such request may require further information or evidence to support your request.
Please note – any Cancellation under Clause 11.4 will not be effective until the appropriate
supporting evidence is provided and received by us (in writing to the Hub). Any refunds appropriate to such cancellation shall be dealt with in accordance with Clause 12.
11.5 Any cancellation of your Contract under Clause 11.4 shall be subject to a £10 administration fee.
11.6 You may cancel your Contract on giving us one calendar month’s written notice if an Event Outside of our Control (see Clause 14.2.1) continues for a period of 3 months.
11.7 You may cancel your Contract if:
11.7.1 we significantly reduce the facilities or opening hours of your Hub; or
11.7.2 we change any other significant term of the Contract to your detriment. We will give you no less than 1 calendar months’ notice of any such change. Whether a change is ‘significant’ is at the Hub’s discretion.
11.8 You may freeze your Contract at any time by giving us 10 days’ notice and upon payment of a £5 administration fee for every month that your membership is frozen (which shall be collected by Direct Debit on the 1st day of every month of the freeze period) (Freeze Period). Any Freeze Period must be for a minimum of three calendar months and shall take effect from the 1st day of a calendar month. The maximum duration of a Freeze Period in any 12 month period is 6 months. The Freeze Period must always cover full calendar month periods.
11.9 To request a membership freeze, simply contact your Hub in writing.
11.10 Once the Freeze Period expires, your regular payments shall immediately recommence and the length of your Contract (as set out in your Membership Agreement) shall be extended by a period equivalent to the duration of the Freeze Period (the Extended Term). Any Membership Fees due on a monthly basis under your Contract shall continue to be due each month until the end of the Extended Term.
11.11 If you paid by an Upfront Fee, the monthly fee of £5 due during each month of any Freeze Period must be paid and the length of your contract (as set out in your Membership Agreement) shall be extended by a period equivalent to the duration of the Freeze Period (the Extended Term). If you fail to make these payments in a timely manner, we may at our discretion charge you an administration fee of up to £10 to cover our costs of seeking such payment from you and/or may cancel your Contract in accordance with Clause 10 of these Membership Terms and Conditions.
11.12 If you request to freeze your Contract for medical reasons and are able to present evidence to the Hub manager of such reasons, we may waive the requirement for you to pay the £5 administration fee during the Freeze Period.
- REFUNDS
12.1 If the Contract is cancelled under Clause 11.1 of these Terms, we will refund in full all joining fees, Membership Fees and any applicable administration fees, except where the Member has used the Services during the period set out in Clause 11.1 where we will reduce the Membership Fee refund by a pro-rata amount equal to the number of days from signup minus the number of days used.
12.2 Joining fees and administration fees are only refundable if the Contract is cancelled under Clause 11.1 of these Terms and Conditions. Joining fees and administration fees are not refundable in any other circumstances.
12.3 If your Contract is cancelled under Clause 11.6 or 11.7, you shall be entitled to receive a pro-rata refund of any Membership Fees already paid for the remaining period of your Rolling Term Contract or Fixed Term Contract, as appropriate.
12.4 If you pay by Monthly Fee and your Membership is cancelled under Clause 11.4, your Membership will end at the end of the calendar month of your final payment. No refund of payments already made shall apply.
12.5 If you paid an Upfront Fee and you cancel your Membership under Clause 11.4, you may be entitled to a partial refund of your Membership Fee pro-rated for the remaining months of the Fixed Term Contract although we reserve the right to retain a reasonable sum to reflect any price difference between Memberships for a Fixed Term Contract and those on a Rolling Term Contract (where such Memberships are available). For example, a refund may be calculated as follows:
Refund = Upfront Fee less (number of full months since Membership was entered into
multiplied by the standard monthly Rolling Term Contract Membership Fee applicable to those months).
- DATA PROTECTION
We take the privacy of our members seriously. For further details on the information, we collect from you and how we use and store that information please refer to our Privacy Policy at:
https://www.leisureunited.com/privacy. If you have any questions about how we use your
personal information, please do not hesitate to contact the Hub.
- GENERAL
14.1 We may assign the benefit of the Contract and our rights thereunder to a third party on notice to the Member. The rights under the Contract will not be prejudiced. A Member may only transfer their rights and obligations under the Contract with our prior written agreement.
14.2 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by an Event Outside our Control.
14.2.1 An “Event Outside our Control” means any act or event beyond our reasonable control (including without limitation strikes, lockouts or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether
declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake,
subsidence, epidemic or other natural disaster, or failure of public or private
telecommunications networks).
14.2.2 If an Event Outside our Control takes place that affects the performance of our obligations under these Terms:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under these Terms and Conditions will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside our Control. Where the Event Outside our Control affects our performance of Services, we will restart the Services as soon as reasonably possible after the Event Outside our Control is over.
14.3 If any provision of the Contract (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Contract, and the validity and enforceability of the other provisions of the Contract shall not be affected.
14.4 Unless set out in these terms, any notice or other communication to be given under the Contract must be delivered by email to info@leisurenited.com, or any such addresses as may be notified by a party to the other, in writing, from time to time.
14.5 A person who is not a party to the Contract shall not have any rights to enforce its terms. The rights of the parties to terminate, rescind or agree any variation, waiver or settlement under these Terms and Conditions are not subject to the consent of any other person.
14.6 If we fail to insist performance of any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that should not be taken as us having waived our rights against you and you will still have to comply with those obligations. If we do waive a default, we will only do so in writing, and that will not mean that we will automatically waive any later default.
14.7 The Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the laws of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).
Schedule 1
Supplementary Terms and Conditions for Teen Memberships
These supplementary terms and conditions should be read in addition to the General Terms and Conditions.
- COMMENCEMENT
1.1 In the case of Under 16s, the Contract, and therefore the Teen Membership, will
commence once:
1.1.1 the Parent/Guardian has indicated their acceptance in the Parent/Guardian account creation section of the sign up process;
1.1.2 the Parent/Guardian has paid any joining fees and the first Monthly Fee; and
1.1.3 the Parent/Guardian agrees to pay the remainder of the Membership Fees.
1.2 It is compulsory for all Members on a Teen Membership to complete an induction prior to using the Gym Facilities.
- MEMBERSHIP
2.1 In the case of Under 16s:
2.1.1 an application for a Teen Membership can only be made at the Hub or online in the presence of their Parent/Guardian or online through an Parent/Guardian authorised link The Parent/Guardian will also be required to accept a waiver in respect of the Teen Membership.
2.1.2 the Parent/Guardian acknowledges and agrees that this Contract is for the Teen Member only to use the Services (subject to the terms of this Contract) and does not permit the Parent/Guardian to use the Services themselves;
2.1.3 the Parent/Guardian must also sign the Health Statement;
2.1.4 the Parent/Guardian agrees that we may take and store a photograph of the Teen Member for the purposes of their membership card and our security checks. Please see our Privacy Policy at: https://www.leisureunited.com/privacy for details on what we will use this information for;
2.1.5 the Parent/Guardian will ensure that the Teen Member complies with all codes, protocols and policies applicable to the Hub. Furthermore, you acknowledge that we may make reasonable changes to the codes, protocols and policies applicable to the Hub at any time and at our discretion provided that we give advance notice of the changes to you.
- EXCLUSIONS AND RESTRICTIONS
3.1 The Teen Member will be entitled to all the rights and privileges exercisable for the type of
membership chosen, subject to the following restrictions and rules. In some cases, the restrictions and rules vary depending on the age of the Teen Member. In respect of Under 16s, the Parent/Guardian is responsible for ensuring that the Teen Member complies with the appropriate restrictions and rules.
3.2 If the Teen Member is aged 14 to 15 years old the Teen Member shall not be permitted to use the following equipment or attend the following Classes at any time:
3.2.1 free weights;
3.2.2 any other Classes that we may at any time, in our reasonable discretion, deem to be inappropriate or unsafe for Teen Members within this age category.
3.3 If the Teen Member participates in personal training (applicable to all ages of Teen Member):
3.3.1 This must be with a personal trainer who is operating under a licence at Leisure United Gyms and who holds the relevant qualification and safety checks required to train a Teen Member.
3.3.2 In the case of Under 16s, the Parent/Guardian must accompany the Teen Member
during all personal training session(s).
- GUESTS
4.1 The Teen Member is permitted to bring a guest to the Hub on the
conditions that all guests must:
4.1.1 be introduced by the Teen Member or present a valid guest pass which has been issued by one of our authorised distributors;
4.1.2 be aged 18 years old or older;
4.1.3 pay the guest fee; and
4.1.4 complete a Health Statement before using the Hub.
4.2 If the Teen Member is aged 14 to 15 years old, the Parent/Guardian will be fully liable and responsible for the actions and behaviour of any guests and shall ensure that the Teen Member’s guest complies with all Terms and Conditions, regulations and policies applicable to the Hub.
4.3 If the Teen Member is aged to 17 years old, the Teen Member will be fully liable and responsible for the actions and behaviour of any guests and shall ensure that they comply with all Terms and Conditions, regulations and policies applicable to the Hub.
In association with






